We generate leads from social media using AC Forms. The leads need to be called by our call setters. It is easy enough to create tasks for deals in the pipeline but AC does not seem to have any tools to track call outcomes (talked to, voicemail, bad number, etc.). Am I missing something?
AC doesnt have anything native for this. Will need an integration. Have you checked this out?: Integrate CallRail with ActiveCampaign
Thanks for letting me know. I am beginning to wonder if AC is the right solution for us. We have had to hammer in so many other solutions. In the meantime, I will reread the CallRail article and see if I can make peace with that platform. Thanks.
Just re-reading your original post. Have you tried using activecampaigns custom ‘task outcomes’ ? if all you want is to have the outcomes of calls recorded then that might be a solution