Unless I am missing something, when you view a customer in the mobile app, their e-commerce activity doesn’t show anywhere. It’s only visible on the desktop version. This is problematic, as we need to see the ecommerce activity in the mobile app also.
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Hey there! Sorry we missed this when it was originally published, but in the spirit of providing insight on this question, I’ll be happy to take a look!
When it comes to the mobile app, it is very important to highlight that it is not designed to have all the same functionalities as the web version, which will allow you to have access to all features and easy access to all contact activity. Instead, the mobile app is meant to help you view and manage contact information/details, reach out to contacts, stay on top of your tasks, and keep your deals moving while you’re on the go.
Good news is, we have a dedicated idea portal where you can submit your ideas directly to our technical team. Here’s the link: ideas.activecampaign.com This will ensure that your ideas are channeled to the right people, and your insights contribute to the evolution of ActiveCampaign!