MindBody integration - advanced search not working

Wondering who can assist please…

I’m finding ‘Advanced Search’ in Contacts is just hanging and not returning results - one I’ve entered search parameters, it sits there showing me ‘contacts loading’ but nothing. happens.

I’ve tried searching on the ‘Client Status’ field as well as specific ‘Client Index’ fields where I know for certain we have records with values in that/those fields. Very frustrating.

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Hey @thepilatesfoundry,

That sounds like something we are going to want to take a closer look at. Do you mind opening a support ticket?

Hi there,

Kinda’ bizarre, but after leaving it alone for an hour or two, I tried again, and this time the queries ran without a hitch. So, perhaps there was a CRON job stuck somewhere. I’ll monitor it and let you know if it flares up again.

Thanks for the swift response though.