Hello to all!.
I have a question regarding the help section of the Shopify integration when it says… "The “Makes a purchase” automation trigger adds contacts to your automation as soon as they place an order in your Ecommerce store. These orders can have any status and includes those that you have successfully received payment for, as well as orders that have a status of pending or failed.
I’m confused about the last part. Does it means that Shopify does not distinguishes between a successful order and one that is not?. I would like to make an automation for “Thank you for buying from us!” but I do not want to send it to someone whose credit card has failed for example.
I would love to get some answer about this. Thanks!. Max