Hi,
Not sure if I am posting my question in the correct place, so please redirect me if not.
I have an automation which sends out 1:to:1 emails. The automation automatically adds the deal owners signature. Within that deal owners signature there are links. None of these links are being tracked in these automated 1:to:1 emails. When I send a manual 1:to:1 email from the contact page, which adds the same signature automatically, the link tracking is working fine.
The automated 1:to:1 emails do have link tracking enabled.
It seems like automated 1:to:1 emails where the signature is added through personalisation ignores link tracking within the signature…
Anyone else come across this issue?
Thanks, Darren