Is there any way to tag or score contacts with a continuing updating counter of how many emails they have opened?
1 Like
Hi ltwg,
Biannca here from our CX team, sorry we missed this when it was originally published.
In the spirit of providing insight on this question, you can utilize contact scoring (it’s like a scoring system) to keep track of contacts.
For example:
Every time a contact opens an email you can add 10 points like this: https://screen.ac/NQuAk8nK. If you want to add repeating points to the contact you can build an automation like this https://screen.ac/5zuKZQRr.
For more information on Contact Scoring, see our help guide.
Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.