Insert button - extra option in automation

I inserted a button in a mail in my automation. I received this mail in my inbox just now and I see the button is very different from what I designed. Why is this? In some designs a part of the text dissapears.

How can I solve this?

Kind regards,
Lisanne

Hi @wiseup!

Katie here on the Principal CX team at ActiveCampaign. :slight_smile:

It could be in relation to a mix of factors. What email provider do you use? If it is Outlook, we recommend following these suggested steps to help with the button formatting, as that is a common issue within Outlook.

If this issue still persists, please submit a ticket to our CX team, and we can help troubleshoot further.

Best,
Katie