Hi all,
I’ve managed to get an export of all the emails we’ve sent to our customers over the last few years in another system, into a huge CSV file.
I’m trying to import them into ActiveCampaign using the API (v2), but cannot seem to figure out how to connect a email to a Contact. I’m trying to use the ‘message_add’ action, but tying the message to a contact is beyond me… Any help?
Hi argotranslation,
Biannca here from our CX team, sorry we missed this when it was originally published.
In the spirit of providing insight on this question, it’s not possible to import email history to contacts via a file/API. If you want a feature like this, I would recommend submitting an idea on our ideas page.
Depending on what’s important, if you want to attach important information to a contact, you can split up your CSV file and attach a file to each contact so you have that data there. For more information on attaching files to contacts, see our help guide.
Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.