If I set WAIT til FIELD_DATE is BEFORE TODAY, what if FIELD_DATE EMPTY?

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1

I’ve got a WAIT for TODAY to be BEFORE a Custom Field (date format).

If that Field is NOT set, does the WAIT just get ignored?

2

Hi bungalowsoftware,

Biannca here from our CX team, sorry we missed this when it was originally published.

In the spirit of providing insight on this question, if there’s not date value stored in the custom field a contact will wait on the automation action until they meet the condition.

Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.