I just realized that a whole slew of people who filled out a form, didn’t get the email autoresponder with the guide they were requesting in the form. How do I search for those people so I can send a campaign specifically to them, sending the guide?
Thanks!
You could do an advanced search for “has submitted form” and "has not opened " OR "clicked a link in "
This isn’t going to be perfect because open tracking is imperfect.
A more accurate way would be to go into reports and then manually tag everyone that did receive it and then exclude that tag from the segment but if it was a large group of contacts, I can see how that might not be reasonable.
Unfortunately, it’s not possible to do a simple advanced search for “submitted form between X and Y date.”
Great, thanks. I ended up doing:
Submitted Form - form name X
Has not entered automation Y
Date is greater than Z