How to grant purchase permissions to an Admin user

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If you are the Primary Admin for your ActiveCampaign account, you can grant purchase access to another user in your Admin user group.

Granted Billing permissions let the Admin user update the billing method and period, adjust the contact count, add account users, change plans, set email send limits, and purchase add-ons and SMS credits.

Billing access can be granted to both current and new users in the Admin group.

How to grant purchase permissions

  1. From your ActiveCampaign account, click “Settings” (gear icon).
  2. Click “Users and groups” located on the secondary menu.
  3. Locate the Admin user to whom you wish to grant billing and purchase access, then click the “Edit” button.
  • If this user is not in your account, click the “Add a new user” option. Then, proceed to create the new user. Note that this user must be part of the Admin group
  1. A modal window will appear. Click the “Purchase Permissions” toggle to set it to the “On” position.
  2. Click the “Save” button.
  3. A confirmation message will appear. Click the “Confirmation” button.