How to disable link tracking on one link?

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1

I need to disable link tracking on one particular button, how do I do this?

I have contact us buttons which is a tel link, like: “tel:1-562-867-5309”
AC link tracking breaks this HTML code and the button doesn’t work.
How to have the tel link work?

2

Hey earthdev1,

Biannca here from our CX team, sorry we missed this when it was originally published.

In the spirit of providing insight on this question, you can disable Link Tracking by clicking on the “Customise” button under Link Tracking option in the Campaign Summary page - here’s a screenshot for reference https://screen.ac/kpuZyDmK.

Please don’t hesitate to reply back out if you have any further questions.