How to build a purchasing automation

hi folks,

i’m new to AC, and needing to build out an automation for customers who purchase a product. i’m using wordpress with woocommerce and stripe. i’ve been able to get them a receipt of the purchase but I want to send them an email for their product with links and instructions (it’s an online service, not a physical product). the thing is i have no clue where to start building this out. i’ve already built a few other automations so i have a reasonable idea of how to set one up, but for this case no.

thanks in advance for any help/guidance.

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Hello there! Please take a look at this article: Start an automation when a contact places an order in your Ecommerce store.

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ActiveCampaign Customer Experience Team.