I lost my commissions because it took me more than 90 days to get an accountant with experience to help me fill in the necessary documents to receive the activecampaing commissions. Is it possible to at least keep the affiliate programme going with the clients I referred? Even if I don’t receive their old commissions? Because I’ve already referred 6 clients from the agency where I work to the activecampaing referral programme, and I can even prove it because these clients are partners in other projects. That’s why I referred them to activecampaing. But I’m seriously thinking of switching to another platform because of this problem, since I’ll lose their commission in my account forever, it doesn’t make sense to continue with activecampaign.
Hey there! Please reach out to partners@activecampaign.com—our Partner team will have to look into this a bit further and see how we can help. Thanks!