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Are there any tutorials on setting up automations?
I am getting stuck on what is probably some basics.

When a customer buys a product, I want to send them a thank you email that has HELP info. The HELP info is divided into 4 different types of help. When a customer clicks on Link 1, then I want a Tag 1 added to the customer.

So, I started.

Action: Customer tag added (from ActiveWoo plugin)
Wait: One Hour
Send: Thank you/HELP email
Does customer match this condition: clicked on a link.
No - stop automation
Yes - Go to another action

I’m stuck there. It says, “Click and Drag to connect to another Action.”
I click and drag, but it goes nowhere. I don’t see how to add another Action and how to add it in there.

What I’m trying to do is

YES: Customer clicked on a link
Clicked on Link 1, add Tag 1, End Automation
Clicked on Link 2, add Tag 2, End Automation
Clicked on Link 3, add Tag 3, End Automation

Any help?

Are there any tutorials or videos that walk through some of the actual automations? I’d love some examples. I’ve seen the automations that you can import and imported the appropriate ones, but you still have to fill it out, so it’s only partly helpful.

Thanks!
Darcy

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Hey Darcy - @mimshouse!

First off, here are some great resources for you!

OK, so now let’s take a look at your question! You should be able to add a next step after your first step where you want to add you 4 different tags. Would you mind sharing your automation, and I’ll take a look at it?

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Thanks for the shout out @Ted

@mimshouse check out the podcast too, we talk about a lot of this stuff.
http://theactivemarketer.com/the-active-marketer-podcast/

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You bet @barry!

Thanks for producing all the awesome things you do!

Also, @mimshouse - here is a great post outlining the fundamentals of marketing automation - I’m a huge fan.

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