ActiveCampaign Forum

Fully string of numbers in email address like "670827392@qq.com" not working on contact_add API?

I try to add new contact via contact_add API, the code same at http://www.activecampaign.com/api/example.php?call=contact_add.

And I found just in case numeric email like "670827392@qq.com" not working. It return error “Unexpected Error Occurred.”.

{
“result_code”: 0
“result_message”: “Unexpected Error Occurred.”
“result_output”: “json”
“http_code”: 200
“success”: 0
“error”: “Unexpected Error Occurred.”
}

But when I put ‘x’ like "670827392x@qq.com", it works fine.

This API really not support for numeric email?

Thanks in advance!

I can confirm there is some sort of issue going on. I was able to add 123456789@attendstar.com but couldn’t added 123456789@qq.com or 123456789@163.com.

Is there still no movement on this? I’m having the same issue with API contact_add - A handful of clients are now on hold…

We’re hitting the same issue - was there a resolusion?

Did you raise this as a support request?