Form error messages are not in Spanish

Hi AC Team!

We are dealing with the problem that the error messages the web visitors receive on all the forms are not in Spanish.

As we understand the messages should be on the browser lenguage, or on the AC Customer Choice when they are created (or that can be changed). It’s a limitation at this time for us. When we migrated to AC, as AC offered the product in spanish we assumed that they would appear in Spanish.

Are you planing to fix it ? if yes, when ?

Thanks!

Fernando Marquez

2 Likes

Hi @vivilasfotos1,

We are aware of this, however I don’t know the timeline around a fix. For now, the only way to change the language is to use inline forms and manually change the error message in the code.

Hope that helps!

Perry

Hi Perry, thanks for the reply. This only fix the inline forms (editing each form code). Do you have any workaround on the others forms ?

Is this fix on the plans?

Thanks

Fernando

Hi, we need a way to translate errors i our language through the form UI.

Having to use HTML is not a good option for obvious reasons.

Please, ALWAYS keep in mind your international customer base, and do not hardcode messages.
It does not make any sense nowadays.

All the error messages should be translatable through the form builder, as it is in all the respected systems & WP based plugins.

Why let your international audience suffer :wink:

Hey There! Sorry we missed this when it was originally published, but in the spirit of providing insight on this question, I’ll be happy to take a look!

As of right now, By default, the messages will always be in English. The best to go about this will be using the full embed ActiveCampaign form code, and edit those messages within the code itself. That said, we have a dedicated idea portal where you can submit your ideas directly to our technical team. Here’s the link: ideas.activecampaign.com This will ensure that your ideas are channeled to the right people, and your insights contribute to the evolution of ActiveCampaign!