hello:
We are designing one campaign where leads fill one form in the same computer. We have one Ipad in our store and we will push our customers to fill the form. We are thinking to block cookies in that device, because we think if somebody navigates in our website with same device, all data could be mixed. Do you have any other solution for this campaign??
I have the same question. Is there a solution?
Biannca here from our CX team, sorry we missed this when it was originally published.
In the spirit of providing insight on this question, it depends which action you have configured your form to have. Our forms have two “On Submit” actions:
The “Show Thank You” option doesn’t cookie contacts whereas “Open URL” option does for site tracking purposes.
If you are using the “Open URL” On submit action, I can confirm site tracking data does not get mixed up at all as long as the form they are filling has the end user’s email address.
Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.