iv been having trouble with a list im trying to add to a group via CSV file. everytime i upload it, it will say its complete ill map out my info and then boom . no people in the list . can anyone help me figure this out?
A couple of quick questions that might help us help you
- How many contacts do you have at the moment?
- Which plans are you on?
- Can you give a sample of the fields that you are trying to import?
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Hey medleyac70514,
Biannca here from our CX team, sorry we missed this when it was originally published.
In the spirit of providing insight on this question, I’d recommend reviewing this failed import troubleshooting guide to see where you import went wrong.
Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.