We can register the event in two ways in Active campaign. One is creating the event using this API. And another is registering the event with a customer using this API. So with the first one if we create an event name it will be visible in the Setting → Tracking → Event Tracking. When you register the event to any contact it will be visible in the Contacts-> Activities. But the issue is when we are sending event names more than 32 characters long those are getting truncated up to 32 characters in the Contact → Activities.
We are sending event name as Product Viewed after opening the browser but getting event name as in the screenshot.
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Correct, the Event Names are truncated in the UI, but in the UI only. When retrieving event history, the name of the event will be returned complete.
To store larger blocks of text that will not be truncated for the UI, place it in the eventdata field when making the call to https://trackcmp.net/event. This is how it will look in the Contact UI: Image 5-25-2022 at 3.35 PM