Error looking for a contact via API

Hi, we have been using the API for several months, and since the 21st, I am getting an error when I try to execute a contact search query. The endpoint I use is:
contacts?search="+str(phone)+"&segmentid=null&status=-1&orders[email]=ASC

So far, I have had no problems, and suddenly, I get the following:

{
  "contacts": [],
  "meta": {
    "waiting": true,
    "segment": {
      "_relationships": [],
      "fields": {
        "segmentid_v2": "null".
      },
      "_original": [],
      "logging": null,
      "_empty_field": "",
      "groups": null,
      "conds": null,
      "listids": [],
      "memq": {
        "prefix": "3189341-e485dc60bf2e9095172b7c1e57a271ac-segment-null-",
        "pos": 0
      }
    },
    "total": 0,
    "mysql": 0,
    "start_time": 1708703078,
    "time_since_updated": 687,
    "debugging": {
      "query_begun": true,
      "query_done": false
    },
    "run_id": "",
    "page_input": {
      "segmentid": 0,
      "formid": 0,
      "listid": 0,
      "tagid": 0,
      "limit": 20,
      "offset": 0,
      "search": "phone",
      "sort": null,
      "seriesid": 0,
      "waitid": 0,
      "status": -1,
      "forceQuery": 0,
      "cacheid": "6e6f3d8c4bbbd50fff6cd13d8973d66c"
    }
  }
}

Whether you try to search for a phone number or an email address, the result is the same.

Does this happen to anyone else? Am I doing something wrong?

Best regards

Hey there, I just sent you a DM to assist with this. I look forward to working through this together. Talk soon!