Hey!
Just starting out with ActiveCampaign.
My list is multi language, I want to send the same emails in english or spanish, depending on the customer’s preference obviously.
What is the easiest way to do it? Conditional content and write the email in both languages there?
Thanks!
Hey Pokermind,
If you are designating your contact’s language preference via a tag or custom field, you can use the “If / Else” split under “Conditions and Workflow” tab in the “Add New Action” dialogue of the automation builder. You can then split your contacts down separate paths (one with Spanish emails and one with English), based on the tag or custom field content.
As an example, if you are using two tags, “Spanish” & “English” to designate the contacts, you’d set the automation up something like this:
Click the “+” and select “Conditions and Workflow”:
Then choose “If / Else”
Click on “Select Condition”
Click on “Contact Details”
Select “Tag”
Then type in the tag you want to check for (in this example “Spanish”)
After you click OK, you should have something that looks like this:
This example is making the assumption that if the Spanish tag doesn’t exist, then they want English emails…so you need to be a little mindful of that and potentially add in either more conditions to your original “If / Else”, or add in additional “If / Else” splits as people progress through the automation so you can be sure they are routed down the correct path.
This also assumes that you have ALREADY applied the Spanish tag somewhere. The most logical place to do this would be a radio button on a lead capture form that lets them select their preferred language, and tags them accordingly.
As I mentioned, you could also achieve a similar outcome with storing the language preference in a custom field. The setup would be similar, but I feel tags are the easiest and quickest way to achieve this.
Good Luck!
Wow thanks a lot for your answer!
Very helpful.
Second screenshot above it out of sequence - sorry for any confusion. I can’t alter it via the editor.
Have you a better way to achieve this when you have 7 languages 
?
Something like a “switch” or a “for”.
Is there a way to store the browser language(s) settings when contacts visit our site or submit a form?
Hi, have you ever found a solution for this?
I’m also looking for a solution here … 
did you find something ?
