E-mail automation after trigger

I’m making an automation on the trigger ‘downloaded the free e-book’. But I want to implement these emails aswell in my other trigger. For example: someone buys my online course, but was already listed on my mailinglist from the free e-book. How can I avoid that someone gets my automation mails double?

2 Likes

Hello @healthforwealth,
Welcome to the forum. :wave:
When building your trigger for each automation, you can use the Segmentation to ensure that you are only sending the email to the correct audience.
In your case, you will probably want to use one (or more) of the segmentation options around automations that a contact may have entered or completed.
If you simply type “automaton” in the condition box, it will come up with the following options to choose from:
Screenshot 2022-03-17 062047
This will allow you to only include contacts you are not currently in your eBook automation.

An alternative would be to only include people who are not on your Free eBook list. In that case, the condition you would need to choose is “Not in List” and then select the relevant list.

I hope that helps.