Duplicate e-commerce customers created

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1

I am using the ecomCustomers endpoint to create e-commerce customers via the API. Every time I create an e-commerce customer, a duplicate e-commerce customer with the same email, but with connectionid and externalid set to 0 is also created. Here is an example of a request I use:
post https://:account.api-us1.com/api/3/ecomCustomers Content-Type: "application/json" {"ecomCustomer":{"connectionid":"1","externalid":"123","email":"test@gmail.com"}}

And the two customers created:
normal:
{“connectionid”=>“1”,
“externalid”=>“123”,
“email”=>“test@gmail.com”,
“totalRevenue”=>“0”,
“totalOrders”=>“0”,
“totalProducts”=>“0”,
“avgRevenuePerOrder”=>“0”,
“avgProductCategory”=>“”,
“tstamp”=>“2019-07-01T17:43:12-05:00”,
“acceptsMarketing”=>“0”,
“links”=>{…},
“id”=>“3”,
“connection”=>“1”}

duplicate:
{“connectionid”=>“0”,
“externalid”=>“0”,
“email”=>“test@gmail.com”,
“totalRevenue”=>“0”,
“totalOrders”=>“0”,
“totalProducts”=>“0”,
“avgRevenuePerOrder”=>“0”,
“avgProductCategory”=>“”,
“tstamp”=>“2019-07-01T17:43:12-05:00”,
“acceptsMarketing”=>“0”,
“links”=>{…},
“id”=>“4”,
“connection”=>nil}

Is there any way to make it so only one customer is created?

2

It would be great to get some response on this as we are having the same issue.

Thanks!

3

Hi there,

This is intentional as it is not a duplicate. The customer record is a contact related record that is used to log Order data related to a specific contact and store.

You’ll notice one of the customers is related to connectionid = 0 and one is related to the connectionid of the store you are logging the order to. Any contact can have 2+ customer records to log the store-specific orders.

connectionid = 0 is simply an aggregate record of all of the orders that are logged for a given contact (and their corresponding customer records).

Cheers,