The contacts list is now sorted by default in alphabetical order.
The bigger your list, the less useful this is.
On the other hand, I find myself frequently coming to this list to see information about the last people who subscribed (usually people who fill out the contact form on our website). I need to click the Date Added column head twice, every single time I come to this page.
Is there a way (for you, the developers of AC or for me) to have this list sorted by most recent first?
+1 for this. I almost always do this every time I login. I am considering making my own automation with Keyboard Maestro just to save me the extra clicks.
Hi @bearcityimpact, thank you for sharing a link to ideas.activecampaign.com! Our Product team regularly reviews the ideas in the queue (and the more upvotes it has, the higher a priority it becomes!).
Necroposting here but there are no fewer than 10 ideas on your current ideas subdomain requesting this, since the previous feature request site is dead.
Iād personally like to know under what circumstances ANYONE would ever want their contact list sorted by email address which is the default order of the Contacts views.
Setting this view by some form of customer preference be it last used, user set or a combination of both. Also, the initial default would more likely make sense to be either last added or last changed. I could go 50/50 on that but when I click on my contacts view I want to see recent activity and contacts first an in no way would want to see those (initially) sorted by email address. Iām guessing this is done because email address is a unique field and itās indexed. But if the view is coming back and sorted in the UI via JavaScript, there is zero reason to leave it as is.
As someone whoās been in software development, UX and product for nearly 15 years, I canāt clearly express to you how irritating the poor use of feature voting software is for customers. It does two really bad things:
It provides the illusion that if someone posts a good feature request there and enough folks vote on it it is likely to get done when for the vast majority of folks it will never be fulfilled.
Often customers canāt distinguish between feature they ask for and the real problem to be solved.
In case 1, when not actively interacting with people submitting feature requests and managing similar or identical requests, people will stop using it because you quickly learn itās where you feedback goes to die.
In case 2, you can potentially make your software less usable because a vocal minority have all jumped onto a feature that may only be a facet or a workaround to a larger issue.
this is an old thread but checking back in here as having to sort by ādate createdā (every time I navigate to contacts is hella mundane). in my opinion, this should be the default. However, the ability to save a default sort preference would likely be everyoneās favorite option.
I am happy to share that most of these ideas shared in the original post were released in April of 2022, and the last view based on your sort should remain when you revisit the page, so you shouldnāt need to continuously āre-sortā. However, the sort order is āstoredā within your browser, so if you use multiple computers or browsers, that could be one reason why you would need to pick the sort order a second time. If you are experiencing something different, weād love to hear more details and submit a ticket to our team so we can investigate further.
