Hello,
I was trying to do a split and created 2 lists for that but lost some of my contacts in the process
Thried to get them through my last campaign but it also desapeared…
Can someone help please?
Thanks
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Hi @cassandrajames,
As much as I’d like to help, I think this is a request best handled by our customer support team. They’ll be able to look at that automation and your contacts and figure out what isn’t working. They’ll be able to make specific recommendations.
You can submit a request to them here: https://help.activecampaign.com/hc/en-us/requests/new
To help speed things up, give them the links to the automation, campaigns, and examples of the affected contacts.