Comparing text only email with HTML email

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Hey everyone, first post here.

I’m using mail-tester.com to learn how to improve my deliverability, and it’s reccomending that I make the HTML and the text-only email match better to improve deliverablility. Its saying “Message only has html MIME parts” and that I should include a plain text version of the email in addition to the HTML email.

Anyone know how to view the text only version of the email and/or make them match closer?

I want to add this to the ideas page but it’s not letting me in past the login screen, so something like comparing the HTML and text-only email would be a helpful feature.

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Hi, Luis here from ActiveCampaign

I asked internally and I asked the dedicated team about your situation, they mentioned it sounds like you are sending from a send test tool, which is never optimal for deliverability or for use with technical/forensic testing tools.

The error isn’t actually affecting your real emails, it is because you are sending from the Send Test tool.

If you’re still seeing this issue persist when testing with regular sent campaigns, please reach out to us at help@activecampaign.com and we will be happy to help you with this.

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