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1

Hello!

Please help.
Every time my user logs in, a pop-up window appears for entering the phone number to receive a verification code on the phone. How can I turn off this popup window? I would like that my user receive verification code on email and this is very frustrating.
Thanks for your answer.
Iztok

2

Hi! We only have the option to use MFA for SMS, if you wish to turn off MFA, please follow these instructions - https://help.activecampaign.com/hc/en-us/articles/360018228319-How-to-turn-off-multi-factor-authentication-for-your-ActiveCampaign-account

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