Whats the best way to create cart abandonment automation for custom coded ecom platform (javascript/react)?
Hey theartling
Biannca here from our CX team, sorry we missed this when it was originally published.
In the spirit of providing insight on this question, you would need to:
- code your custom coded ecommerce platform to record and allow the abandoned cart to be recovered.
- Pass the product data via API to a custom field so you can store information about the abandoned carts.
- Once the abandoned cart is detected, you can use API to trigger an automation entry.
Here’s the API documentation on Abandoned Carts https://developers.activecampaign.com/reference/e-commerce-abandoned-carts. If you need examples or further assistance on writing up the code, please contact a Developer or a Certified Consultant.
Please don’t hesitate to reply back out if you have any further questions.