Capture WordPress User Account Details with AC Form

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Hello,
New AC user and super excited about it. I have a WooCommerce store and I want to embed an AC form on the “My Account” endpoint for paying customers only to allow them to message us for product support/technical support help.

Is there a way to easily grab the WordPress user id or current user details to pass them to a hidden field in the AC form?

Given the paying customer is already logged into WordPress, it would be nice to pre-populate the form or eliminate the need for the customer to have to enter their name/email address so that when the form is submitted, the recipient has access to the name/email.

Is there an easy or anyway to do this?

Thanks kindly,

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2

Hi there! Welcome to the AC Forum and thanks for posting your question here.

At this time, our forms do work to pre-populate information but in order for that to happen, the contact would’ve needed to previously be identified using our Site tracking feature. This would mean they either clicked a link in a campaign or submitted a previous form.

We don’t have a way to pull the information directly from WordPress. If you want to set up fields to pre-populate, you can follow the instructions listed in this article here.
Hope this helps! :slight_smile: