We’re recommending AC to a number of clients however they immediately ask why the CRM fields are squashed and wrap on multiple lines. It’s causing friction and it’s easy to see why. Is anyone else having this issue and are there plans to fix it?
The next request is whether they can group related fields under logical headings and side by side.
Thanks,
Adam
Hi @Adam,
Would you mind providing me with information around what browser and device you were on when this occurred?
This will help us evaluate the cause of the squashed custom fields.
Happy New Year,
Perry
I have the same thing occurring for me.
Chrome browser on a 13" Macbook Pro
Hi Perry,
Happy Ne Year. It was on a HP Spectre x360 running Chrome but the same issue exists on IE. If I switch to my desktop it improves marginally but fields are still squashed, here are the specs of my desktop:
Operating system: Windows NT 10.0
Javascript enabled:Yes
Cookies enabled:Yes
Flash version:Not installed
Java version:Not installed
Websockets supported:Yes
Browser size:1903 x 949
Screen size:1920 x 1080
Color depth:24 bit
Hi @Adam and @boundlesssuccess,
Thanks for bringing the squashed custom fields to our attention and providing us with the additional information. This will be resolved shortly.
Thanks again!
Perry
Great to hear, thanks Perry!
FYI, it’s happening to us too in Chrome & Firefox on Windows Vista Pro.
