Campaign fails when trying to send from contact

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1

Hi, I’m trying to send a previous campaign to a new contact and get a “Campaign failed to send” error.
2 different users have tried this and it fails for both of us.
The campaign sent out successfully to our bulk contacts, but this contact (and a 2nd just to be sure) get the error when sending from their direct contact screen.
Thanks.

2

Sorry for the trouble! I think our team would need to investigate this with your account specifically. Please email help@activecampaign.com and open a ticket for more assistance.