ActiveCampaign Forum

Button not working


#1

My first post here,!

I have created a Managing Unsubscribes via Lists Form as mentioned here (https://www.activecampaign.com/learn/guides/managing-unsubscribes/#chapter-4).

Then I used MailMunch to create a landing page and embed the form there and finally using it on my site (https://automationchampion.com/manage-unsubscribe/)

The problem is Submit button is not working. I clicked many times but nothing happens


#2

I come to know that this is because of Mixed content. The endpoint email.automationchampion.com is not a secure URL.

How do I get an SSL on email.automationchampion.com? As it is a CNNAME currently pointing to activehosted.com, i.e., ActiveCampaign server.


#3

For embedding the form, I would just go ahead and use the .activehosted.com url to embed the form instead of the CNAME, it is probably the quickest and most pain-free way to get an https: form up there.


#4

I did the same, then what is the purpose of offering CNAME?


#5

Mostly if you wanted to white-label the admin section for a client, or for personal preference. Since it is unlikely they will be digging through the source code its usually NBD if you use the non-whitelabeled version of the form for embedding.


#6

Thanks for your suggestion.


#7

I have received very clear advice from Active Campaign Support as to CNAME forwards:

“right now they do not have https. It is on our roadmap, but it’s not something we can change right now.”

I wrote to them that to me, this is unacceptable (“on our roadmap” = no ETA = nobody know when)

Browser manufacturers have been telling the web for months, if not years, that they will soon stop accepting http pages completely.
SSL is EASY to implement
Insecure Websites (or Browsers TELLING users that they were insecure, altough in fact AcitveCampaign migt just not do their job) will scare of users, B2B users in particular, B2B SAAS buyers specifically. This KILLS business, very simply and very clearly.
Frrom 1+2+3 follows, IMHO, very clearly, that SSL for CNAMEs just HAS TO BE implemented rapidly, not even as a courtesy, but as a maintenance issue. Non-https these days is a SEVERE BUG.

Why AC isn’t doing this is a complete mystery ot me. If anyone on this forum can help me either through explaining TO ME why I might be wrong or TO ACTIVECAMPAIGN why I’m right and that there needs to be more energy on this, I’d be very, very grateful!

Best,

Voicer