Hello, I have a problem and need help!
I build an automation for a freebie-form and I am testing it right now:
- user applies to a form and gets a tag (https://katrinstrumpf.activehosted.com/f/13)
- automation startpoint is this tag
The form works just fine: when testing, I receive the double-opt-in emails to my yahoo-address and can confirm it as well.
Also, the automation gets started, says active campaign…
In activecampaign it shows that the “welcome mail” has been sent to my yahoo-email adress.
However: I do not receive this email.
Second problem: I also tested it with a webmail account at which I cannot get html mails. In this case, some of the links (the important ones!) are not shown as links but only as words. Is there a way to fix this and how?.
Where is the fault???
Hope someone can help, I am trying for hours…
Thanks and best, Katrin
