Hi All.
Please assist with some ideas:
I am wanting to pause an automation (or keep it open) until I add some additional mails.
My Strategy is to WAIT until a TAG is added. However, when I add the TAG, the contacts remain at the WAIT condition. Is this the correct strategy?
This is a simple test setup:
An easier way to do this when you are still building an automation is this:
SEND EMAIL
WAIT FOR 99 YEARS
Then when you want to add another email to the automation, just change the wait time to 5 minutes and everyone will flow right through.
Much easier I think.
You can stack multiple waits that way.
Hi there, Amy from ActiveCampaign’s Customer Experience Team. We’re just refreshing our forum page and I wanted to add some help here for anyone who comes across this page/question/post.
You can certainly stack multiple wait steps but one easy trick is to make the automation ‘inactive’ > add any additional steps > make active again (at the top right-hand corner).
So long as your contacts are in a wait step, they will ‘pause’. if any of the contacts are due to exit, they will not exit until the automation has been reactivated.
Any questions or additional ideas, thread them below!
