Just wondering if I could get some help on my automation. I want to send out a series of emails to my contacts; whereby a contact will receive the second email once they click on a button with a link in it, on the first email. How would I set this up so when a contact receives email 1 and they click on the button with email 1 at any time after receiving email 1, they will straight away receive email 2?
Currently my automation is as follows
Enters into a list > send email 1 > wait 5 months > if/else - does the contact macth the following conditions (has clicked on âlinkâ) > email 2
I have tested this on myself and cannot get the automation to send me the second email after I have clicked on the button.
This is an ideal scenario for the Goal action. The Goalâs condition would be âClicked link in emailâ and youâd set it to pause the contacts until they meet the conditions.
Alternatively, you could split it into two automations with the second automation beginning when that link is clicked and then delivering the message.
Is the 5 month wait condition youâre using a âWait untilâŚâ condition? With the âuntilâ condition being the link click? If so, that should work fine too.
Unfortunately I have tried goals and this did not work. I have also tried the wait condition and this also did not work.
Regarding your comment to split into two automations. Would this mean creating completely separate automations for each email I want to send?
Iâm not sure if this would help the problem as I would still need to set up a condition stating whether the contact has clicked on the link, before jumping them to another automation.
The problem lies with the condition. The only way people in tutorials manage to do this is put up a wait time so a contact has, for example 1 day to respondâŚhowever this also means after they responded, they have to wait a day to receive the next email. Is there any way of allowing a contact a substantial amount of time to click the link; then as soon as they do, they will receive a second email straight away?
Is there any way of allowing a contact a substantial amount of time to click the link; then as soon as they do, they will receive a second email straight away?
Yes, you can do this with a âWait untilâ action. Add a Wait to your automation. Youâll be presented with a modal window with two options:
Select âUntil specific conditions are met.â Youâll then be asked to specify the conditions and how long contacts should wait there before moving on.
