Admin Unsubscribes vs subscriber unsubscribe

I would like to figure for all my contacts whether they were “unsubscribed” by admin vs by the subscriber

Unfortunately the admin unsubscribes were not tagged before being unsubscribed by admin

I understand this can be done in api but not sure how. In the end I would like to get a text file of all my contacts with all the fields including “unsubreason”

Any help would be appreciated

2 Likes

Suggestions for how to use api to get unsubreason for all my contacts ?

Hi! You can use the API call to Retrieve a contact’s list memberships

Currently, is not possible to filter directly from the platform the contacts that unsubscribed themselves from contacts that were unsubscribed via a user edit or automation.

I recommend you submit this as an idea to our product development team, you can do so here: https://ideas.activecampaign.com/ideas

ActiveCampaign Customer Experience Team.