Hi
Would it be possible to Pause a contact or a group of contacts in one automation if they are added to a different automation (perhaps due to a lead score etc)?
It would be great if they could then be added back to the original automation - where they left off) once they have finished the different automation. Is this possible?
Yes.
You can add a tag at the beginning of the first automation and remove it at the end.
Then, in the second automation, you can set a condition that if the tag is set, it should wait until it is unset.
I also need this. Just added a specific feature request for it:
Hey @viviralmaximo1 - @stratnavapp’s solution should work for you?
You would add wait steps at each point that ensure the contact is tagged (or not tagged) with a specific tag before continuing, and then have your other automations modify the tag.
For example, put a wait step at each point in your autoresponder that only proceeds if the contact is not tagged “Autoresponder-Pause”.
Then you can pause the autoresponder simply by adding the “Autoresponder-Pause” tag, and un-pause by removing it.