It looks like I managed to have a “bug” in my assigning users to Automations.
A user complained they got the same email several times (sure enough they did).
- Does the (#) in teh Automation name in the Subscriber’s record indicate they are in the Automation more than once ?
Does this mean they “exist” at muliple “nodes” in the Automation?
And could potentially get multiple copies of the emails in it?
What is the simplest way to prevent this if the user is being added elsewhere (not a Trigger in the Automation)?
I’m thinking I’d put a test in the beginning the Automation (if in Automation then exit).
If I check “If user is In this Automation” and if so send to END this automation, will it also END their other “instance” in the Automation? (I.e., the enter are still in it, and enter again and I send them to “end” this time. Are they still in the Automation at their previous “node”?
Is there any way to see what automations have someone in them more than once?