@Brian Thanks for looking into this for me. Its seems like a similar solution to my “Unsubscribe from emails about X or unsubscribe from all emails” whereby one link takes them off the automation and one unsubscrbes them all toegther. Unfortunatley there is still the problem that if they unsubscribe from all marketing emails, I can no longer email them about critical updates.
@roaradventures Yes it is a shame, having one unified platform makes things much easier.
When sending a “normal email campaign” we can choose which list to send it from, and therefore which list they will be unsubscribed from if they click the unsubscribe link (it takes them off the list from which it was sent). You even have two different unsubscribe tags for this very reason, one that unsubscribed from the list it was sent and one that unsubscribes from all (%UNSUBSCRIBELINK% or %UNSUBSCRIBELINK%&ALL).
But when sending an “email automation” we cannot specify from which list it is sent. And therefore when a user clicks the unsubscribe link it unsubscribes them from ALL LISTS instead of just the one list we intend.
If normal campaigns can have the flexibily to choose which list to send from, and therefore which list they are unsubscribed from, why can’t we do the same with automations?? The list hygene outcomes will be the same for both scenarios.
If anyone else would like this feature added please suggest it here, as I have already done, but the more people that request it the more priority it will get in development: http://ideas.activecampaign.com
Feel free to just copy and paste the above few paragraphs into the http://ideas.activecampaign.com to make it easier.