We just released a feature update to help with this! We have implemented a new human verification challenge to prevent automatic bot clicks on the unsubscribe button in emails.
If you’re wondering: What happens if a bot unsubscribes my contact? Can I get them back?
When a bot unsubscribes a contact from your email list, there are options for getting your contacts re-subscribed:
- If your contacts remain subscribed to another one of your lists, you can email them with a link to a sign-up form to re-subscribe
- If your contacts have been unsubscribed from all lists due to bot action and have provided consent, you can manually re-subscribe them from their contact record
If you need more help within your account, you can live chat or email help@activecampaign.com. I’m also here if you have more questions!!