Image uploads are often shown tiny (1px) at first & then we manually have to increase the size

Does anyone else experience this bug when uploading images in campaigns?

  • When we upload the image, activecampaign automatically sets the size to 1px so you can almost not see it anymore in your design & you manually need to resize it. Of course, a lot of people think the upload just hasn’t worked and re-try (with another image for example). As you can’t notice the 1px image, you could accidentally leave it in there but then on Mobile it DOES appear!

Hey! Could you make a ticket with us at help@activecampaign.com - if you are uploading between 400-650 pixels, it should be fine - https://help.activecampaign.com/hc/en-us/articles/115001444224-Designing-mobile-friendly-emails#h_01HVVE904V90KXST65JZ4Y7XK4