How to edit unsubscribe options

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1

Hello, thank you for making a great product!
It’s so helpful for us.

I’d like to know how to edit unsubscribe options on unsubscription completed confirmation page.
I couldn’t edit options though I could edit heading, explanation texts and button.
Now I’m using Lite plan.

I’m looking forward to hearing from you.

Regards,

2

Hi There,

I am also wondering the same thing…

These options do not appear to be editable or you cannot seem to remove them completely.

Any help would be appreciated if anyone has any ideas?

Regards,

Claire

3

Hi,

This isn’t possible at this time. If you’d like to request this feature, you can do that here.

5

Hey all,

Biannca here from our CX team. I wanted to add on top of Brian’s response, whilst it’s not possible to change the unsubscribe reasons at this time, you do have the option to redirect your contacts to your own URL in the unsubscribe settings under Lists > Advanced > Public Pages > Unsubscribe, see https://screen.ac/BluvLj94.

Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.