This seems so basic - what am I missing. If I have an address with a typo - how do I edit it?
Hi @ltwg,
When you’re viewing your lists, click on the drop down menu next to “import contacts” and choose “Edit”. From there, you can update the list settings, including your address, etc.
Hi, and thanks for the tip. I got to this stage from instructions I read in a tutorial, but at this point, I expected to see an option to EDIT vs ADD vs DELETE. The only option is to select an address or ADD.
Note too that it’s one footer per list (as far as I can determine). If you want one footer for perhaps one segment, and another footer for another segment, you’ll need to set up two lists because the footer is “attached” to a list and not a sement inside that list.
@ltwg are you clicking on ‘import’ or clicking on the down arrow? If you’re clicking on import, it would allow you to add new subscribers (which isn’t what you want) but the arrow should bring up the menu I posted above. Then, click on the pencil or the word “edit”.
If you’re having trouble seeing the drop down menu, maybe try logging in with a different browser, to see if it shows up for you there? (could be a browser conflict)
Hi all,
Biannca here from our CX team.
In the spirit of providing insight on this question, there are multiple places where you can correct your physical mailing address.
The easiest way to update a mailing address is to:
- Navigate to the Addresses page in your account by clicking Settings > Addresses.
- Click on the Address you want to edit by clicking on the dropdown arrow
- The address line will expand and display the full address you submitted. From here, you can click any of the fields to edit them or assign them to specific lists/user groups.
Here’s a screenshot showing you how to edit a mailing address: https://screen.ac/o0uLoqGQ. You can also learn more about physical/mailing address on this guide.
Please don’t hesitate to reply back out or email us at help@activecampaign.com if you have any further questions.