Is there a way to update a broken link in a campaign after sending it out? I am probably out of luck for the initial send, but I would like to update the link before doing a resend to those that did not open the 1st email.
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Hey Brian! Sorry we missed this when it was originally published, but in the spirit of providing insight on this question, I’ll be happy to take a look!
Once a campaign in sent, unfortunately we cannot update any link of action within the email. Now, when it comes to resending your campaign, given your setup, I would suggest creating a duplicate instead. Once you have the duplicate (copy), you’ll be able to access the designer of the campaign for you to update any link accordantly. Then, you can select a list or segment one based on your business needs and then send it like a regular campaign. To duplicate a campaign:
- Go to Campaigns
- Find the campaign to be copied and click the down carat to expand a list of options
- Select “Duplicate”
Don’t hesitate to get back to us with any further questions, happy to help!