ActiveCampaign Forum

Error while trying to use email templates


When trying to use an email template for a campaign, I choose a template, “select”, set the subject but when I click “continue” nothing happens.

I can see on the console that there is a 403 request error.

Can someone please give me a hand? Thanks.

Hey there, so sorry to hear you’re having issues with the templates! If you haven’t already, please contact our Support department for assistance. They can be reached via email at