Hi @octiive Welcome to ActiveCampaign! Abbie from AC here - to get you the best possible assistance, I do need to ask you to reach out to us directly at help@activecampaign.com - that way, we can help take a closer look at your campaign example and assist directly with troubleshooting or escalating this to our engineers for a closer look. Just make sure to include the link to your campaign/any contacts you’ve sent and we’ll jump in right away!