I want my email signature to include company logo and charms but there doesn’t appear to be a way to insert pictures. Is there some work-around that would allow me to include our company logo? (so it doesn’t look like some listserver from the late 90’s with only text based email messages)
This just seems like someone everyone would have already asked for which makes me fell I’m just looking in the wrong place.
I am struggling with the same thing. This should be an easy thing just to add my company logo as part of my signature. I looked at the above post but I have no idea what Wisestamp or Thurderbird is. There’s got to be an easier way. Any suggestions?
Hi there, Amy from ActiveCampaign’s Customer Experience Team. We’re just refreshing our forum page and I wanted to add some help here for anyone who comes across this page/question/post.
An image can be added to a signature in Settings only using HTML code. There’s no other way to add images at this time.
Hi, I’m using a HTML signature and it is so fidgety to set up… Even though in other areas of ActiveCampaign the HTML code works fine (i.e. Message Variables and Saved Responses) when I paste the code to the email signature in Account Settings and then go to my 1:1 messages, there is a lot of lines (more than 40 lines) added before my signature for no reason. Would you be able to provide some insight of what might be happening?
I also would like to suggest ActiveCampaign to have a better email signature functionality than what is currently available. Is that on your radar to be developed?
You can try creating your signature in an HTML editor (with your logo and charms), then copy and paste it into the signature field. That’s worked for me as a workaround. Hope they add native image support soon! If you’re looking for an easier solution, tools like Exclaimer can help manage branded email signatures with graphics across your team.
Just so you know you’re not going crazy - I Had the same problem. Sometimes when pasting html into the input box, it adds a bunch of extra line breaks… Had to paste it and edit it a few times to get it looking good.
The silver lining is it works if you can suffer the fiddliness!
@tkpkorg, thank you. I used a HTML editor (Dreamweaver) and it didn’t work (or my knowledge of HTML wasn’t enough to make it work). I’ll have a look at Exclaimer.