We have an urgent issue, because we are close to the start of a huge program launch, which starts December 27th.
According to the reporting mail 1 in the automation ‘Waardevolle emails 2024’ was opened by 18143 contacts (see https://drive.google.com/drive/u/0/folders/1bQv7G3H2KIGrRpCK3QWml4-ZDFn07Sv-
When I create an automation to get all contacts who opened mail 1, it shows me only 5778 contacts who opened the mail the last 9 days. See https://drive.google.com/drive/u/0/folders/1bQv7G3H2KIGrRpCK3QWml4-ZDFn07Sv-
Where does this difference come from and how can I create a selection of the contacts who opened at least any of the mails in the ‘Waardevolle emails 2024’
We need this urgently because we want to send an email on December 27th, only to those contacts who opened at least 1 of the 7 emails in this automation.