ActiveCampaign Forum

Custom Deal Fields - Automations


Hi there,

I created some automations and Zapier integrations that rely on custom deal fields back in Jan/Feb this year. After being able to see the custom deal field data in Zapier via the ‘custom_field_0_value’ field, I can no longer see that field within Zapier when a deal is updated. (I spent 3 weeks testing this functionality and it worked perfectly at the time).

Additionally, automations are not triggering when the trigger is based on the changing of a custom deal field value.

Have you guys released some updates recently to how Custom Deal Fields work that may be causing these issues?

According to my logs, the code release likely occurred between 2019-04-02 23:00 and 2019-04-03 17:31 Chicago time.



Hi Matt @houseproud , Thanks for bringing this to our attention. The team is currently looking into this issue and we will provide an update today. Thank you for your patience.